FAQ


Frequently Asked Questions

How do I place an ad?

It's very easy to place an ad: click on the button "Add Listing" above in the right-hand corner beside the Profile section and follow the steps.

For the ad to be active, you need to purchase one of the advertising packages available!

 

What does it cost to advertise?

There are 3 Private Ad packages available:

  1. Welcome Package - €4.99 for 7 days advertising
  2. Midi Package - €9.99 for 15 days advertising
  3. Premium Package - €20.00 for 30 days advertising

*These packages are aimed at people who want to acquire pets or they are selling pets. 

 

There is 1 Business Ad package available:

  1. Business Package - €50.00 for 60 days advertising

*This package is aimed towards the Breeders (dogs, cats, horses, etc...), Vets, Kennels, Catteries, Stud Farms, Pet Services & Stores, Pet Supplies and Equine Properties who want to promote their business, products or services!

 

PROMO PACKAGE!

FamilyPets team we would like to WELCOME everyone to PetsFamily.ie platform, The No 1 Advertising Platform in Ireland for Your Pets, we are offering a Promo Package in the duration of 30 days starting from 15th of Sept - 15th of Oct where you can avail of all the services and advertisement for the price of €2 ONLY! 

 

If I post an ad, will I also get more spam e-mails?

NO SPAM EMAILS will be sent to your email, as our team value our customer's privacy and your email address is not visible on the actual website.

 

How long will my ad remain on the website?

In general, an ad is automatically deactivated from the website after 3 months. You will receive an email a week before D-Day and another on the day of deactivation. You can put the ad online in the following month by logging into your account on the site. After this delay, your ad will be automatically removed permanently from the website.

 

I sold my item. How do I delete my ad?

Once you sell the animal, product or the service you offer, you can log in to your account and remove the ad. It is very easy and user friendly. 

 

Support!

Our team are always here to help or assist you with any enquiry or issue that you might have! For the help and support please follow this link - https://familypets.ie/contact